Dear applicants, ITAC acknowledges the recent complaints with regards to turnaround times in the issuance of permits.

ITAC has been receiving an unusually high volume of import and export permit applications for personal used goods such as cell phones and laptops.

Please note that due to this spike, responses to emails and the turnaround times to generate import and export permits would be negatively impacted.

We apologise for the inconvenience caused in this regard and are doing our best to assist all applicants.